Work-related Stress

Work-related Stress is the reaction people have to excessive work-related pressures or other types of demand placed on them. While there may be some disagreement over an exact definition, most people believe that it is a serious problem in their organisations.

 

Work-related Stress Surveys

Various work-related stress surveys found that stress is a significant issue at work. Majority of surveyed employees claim they had taken time off work due to stress. Basically, stress is thought to pose a relatively high risk. However, it is often the least well controlled of all risks at work.

Pressures exist in all aspects of people’s lives. There is even some evidence that we need pressure to be able to function at maximum effectiveness. Be that as it may, the responses to pressure, physical and mental, can be damaging if required to continue beyond the short term. Psychological, and physical illness caused by work-related stress can result in anxiety, depression, heart diseases and other serious medical conditions.

 

Work-related Stress Contributing Factors

Factors which may contribute to stress in the workplace include:

• The physical work environment (e.g., noise, cold, heat, etc.).
• Working conditions (e.g., salary, long hours, unsocial hours, travel requirements, etc.).
• Change in practices and techniques.
• Volume of work (e.g., overload).
• Work design and pace
• Roles within the organisation.
• Tension between pressures of production and safety requirements.
• Relationships with other people at work.
• Organisational style and office dynamics.
• Lack of job security.
• Poor communication, training and involvement in decision making.

There are a number of additional factors which can be a cause of work-related stress. Isolating one or more of these factors as a cause of a particular stress problem is difficult. This is because most of these factors are inter-related.

 

Dealing with Work-related Stress

Stress at work is believed to reduce the individual’s effectives, increase absenteeism and labour turnover. In addition, it may increase the likelihood of injury.

Each employer has an obligation to ensure that, as far as is reasonably practicable, the health of employees is not endangered in the course of their work.

The Health and Safety Authority (HSA) has a number of useful resources that can be used in managing work related stress. For instance, one of these resources is WorkpositiveCI. WorkpositiveCI has been developed by the Health and Safety Authority (HSA), State Claims Agency (SCA) and Critical Incident Stress Management (CISM) Network Ireland. It is a free, easy to use, innovative, confidential, psychosocial risk management process that provides feedback on workplace stress.  In addition, it looks into employee psychological wellbeing and critical incident exposure in the workplace. As a matter of fact, it is designed to deliver structured guidance enabling organisations to develop an action plan to mitigate against these stressors.

In addition, the Health and Safety Authority (HSA) has published a number of useful guidance, publications and resources on workplace stress.

Another beneficial course is a fully online Working Safely course. Working Safely is a 2 hour online course for people at any level, in any sector, that will boost business performance and staff motivation. Simply by showing how everyone can enhance their safety, health and wellbeing through everyday behaviours. The topics include importance of working safely, definitions of hazards and risks, common workplace hazards and how to improve safety performance.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearnsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Work Related Stress and Mindfulness

Work related stress and mindfulness are those workplace topics that are very often overlooked by both employers and employees. However, employers have a duty under the Safety, Health and Welfare at Work Act 2005 to protect all employees from hazards which can lead to injury.

 

Work Related Stress

It is believed that a significant work downtime is due to sick leave brought by work related stress. This may be due to various personal reasons, or the physical and emotional challenges of the job. Work related stress, however, is not only this invisible ‘illness’. Stress can manifest itself by causing stomach and skin conditions, heart disease and depression.

There are a number of factors that can influence stress in the workplace. Some of these factors include poor working conditions, overwork, job insecurity, personal reasons (such as ‘imposter syndrome‘), peer pressure (such as harassment), unrealistic targets, lack of leadership (not knowing what to do) and poor management.

 

Identifying Work Related Stress

No person is exactly the same and stress will affect people differently. There are a number of factors which may affect how an employee will cope with stress. Some of the examples are employee skills and experience, age and disability, etc. Employees should be encouraged to report stress and management should be trained to recognise the causes and symptoms. By talking to employees, an employer can identify the signs of stress, and importantly they can prevent and reduce workplace related stress.

 

Mindfulness

Prevention is one of the most important steps of any successful risk management. One of the ways to prevent stress is raising awareness about work related stress. For this purpose eLearn Safety has designed and developed a number of relevant fully online courses. For example, the Workplace Stress course is designed to suit a diverse range of workplaces. It deals with topics such as how to define workplace stress, which safety legislation applies to it, how to identify common causes of workplace stress and stress management.

Another beneficial course is a fully online Working Safely course. Working Safely is a 2 hour online course for people at any level, in any sector, that will boost business performance and staff motivation. Simply by showing how everyone can enhance their safety, health and wellbeing through everyday behaviours. The topics include importance of working safely, definitions of hazards and risks, common workplace hazards and how to improve safety performance.

 

Additional Resources

The Health and Safety Authority (HSA) has a number of useful resources that can be used in managing work related stress. One of these resources is WorkpositiveCI. WorkpositiveCI has been developed by the Health and Safety Authority (HSA), State Claims Agency (SCA) and Critical Incident Stress Management (CISM) Network Ireland. It is a free, easy to use, innovative, confidential, psychosocial risk management process that provides feedback on workplace stress, employee psychological wellbeing and critical incident exposure in the workplace. It is designed to deliver structured guidance enabling organisations to develop an action plan to mitigate against these stressors.

In addition, the Health and Safety Authority (HSA) has published a number of useful guidance, publications and resources on workplace stress.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Bullying in the Workplace

Bullying in the workplace is a serious moral, ethical and a legal issue.

According to the Health and Safety Authority of Ireland (HSA), bullying in the workplace can be defined as:

“… repeated inappropriate behaviour, direct or indirect, whether verbal, physical or otherwise, conducted by one or more persons against another or others, at the place of work and/or in the course of employment, which could be reasonably regarded as undermining the individual’s right to dignity at work…”

 

Occupational Health

Occupational health is the promotion and maintenance of not only physical well-being of all staff but also mental wellbeing. Bullying at work impacts performance and productivity at work as well as a person’s mental wellbeing. The best way of dealing with bullying in the workplace is prevention. Bullying can have serious negative effects for all those involved. This might include not only the person being bullied, but also the person being accused of bullying. It is important to distinguish bullying from other inappropriate situations or appropriate workplace engagement.

 

Examples of Bullying in the Workplace

Behaviour which makes for a bullying in the workplace pattern will likely include not just one but a range of the following behaviours:

• Exclusion with negative consequences.
• Verbal abuse/insults.
• Being treated less favourably than colleagues in similar roles.
• Belittling a person’s opinion.
• Disseminating malicious rumours, gossip or innuendo.
• Socially excluding or isolating a person within the work sphere.
• Intrusion – pestering, spying or stalking.
• Intimidation/aggressive interactions.
• Excessive monitoring of work.
• Withholding information necessary for proper performance of a person’s job.
• Repeatedly manipulating a person’s job content and targets.
• Blaming a person for things beyond their control.
• Use of aggressive and obscene language.
• Other menacing behaviour.

 

What is not Bullying in the Workplace

Bullying does not include (non-exhaustive list):

• expressing differences of opinion strongly,
• offering constructive feedback, guidance, or advice about work-related behaviour which is not of itself welcome, ordinary performance management,
• reasonable corrective action taken by an employer or supervisor relating to the management and direction of employees (for example managing a worker’s performance, taking reasonable disciplinary actions, or assigning work), or
• workplace conflict where people disagree with or disregard the others’ point of view.

 

Bullying in the Workplace – Stress and Violence

Bullying in the workplace can quickly escalate, introducing other unwanted hazards such as general stress that can lead to alcohol and drugs abuse and violence.

A large percentage of sick leave is due to stress. Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time keeping.

Violence abuse, threats, bullying or assault can cause stress and concern as well as a physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and investigate the details and if necessary report to the relevant authorities.

 

Preventing and Dealing with the Bullying at the Workplace

eLearn Safety has developed a fully online Bullying Awareness course. Bullying Awareness course is for all employees. It provides practical steps and conscientious guidance to help prevent, identify and confidently confront bullying and harassment at work.

If you feel you are being bullied at the workplace, the HSA has a useful information page What to do if You Feel You are Being Bullied. Additional useful resource is Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

 

Occupational Health

Occupational Health is the promotion and maintenance of physical and mental wellbeing of all staff. Health problems directly related to a person’s job are defined as an occupational illness.

Some hazards, such as skin contact with chemicals causing short-term irritation and/or rashes are known as acute illnesses. For more information try our fully online Chemical Safety course. Chronic illnesses develop gradually and their effects may be irreversible, e.g. loss of hearing. Some may even appear years after the time of employment, e.g. asbestosis. For more information try our fully online Asbestos Awareness course.

 

Specific Health Hazards

• Physical damage from noise, heat and radiation, e.g. hand arm vibration syndrome by machine operators using vibrating machinery such as strimmers, soil compactors and drills. For more information try our fully online Workplace Safety course.
• Chemical problems from harmful dust, liquids and/or fumes, e.g. dermatitis causing severe irritation and cracking of the skin in occupations such as cleaners or hairdressers. For more information try our fully online Chemical Safety course.
• Ergonomic problems from poorly designed work areas, e.g. work-related upper limb disorders, back pain or repetitive strain suffered by keyboard operators and tool operators. For more information try our fully online VDU/DSE course and Manual Handling Awareness course.
• Biological hazards from infectious diseases and agents, e.g. hepatitis caused by needle stick injuries to hospital staff. For more information try our fully online Infection Prevention and Control course.

 

General Health Hazards

As well as specific health hazards there are some general things that may affect all workplaces:

Smoking

Smoking and passive smoking have been linked to lung cancer, irritation to the respiratory system and other harmful effects. The Public Health (Tobacco) (Amendment) Act 2004 (No. 6 of 2004) placed a ban on smoking at all enclosed places of work from 29/03/04 to protect persons at work from exposure to environmental tobacco smoke. This includes office blocks, aircraft, trains, company vehicles, health premises, schools, colleges, cinemas, theatres, licensed premises and clubs, if any of these places is your place of work. The smoking ban also applies to common areas within buildings. This means, for example, that corridors, lobby areas and reception areas of buildings such as apartment blocks and hotels are also covered. For more information, please consult Citizens Information service. In addition, try our fully online Workplace Safety course.

 

Alcohol

Alcohol increases the time it takes to react to situations, affects behaviour and reduces performance. For more information try our fully online Behavioral Safety course.

 

Drugs

Substance abuse may cause health problems and can cause safety hazards in the workplace. Many drugs are particularly dangerous because they cause mood changes and alter people’s perceptions. Even prescribed drugs may have a detrimental effect. As with alcohol, the condition must be addressed. For more information try our fully online Behavioral Safety course.

 

Violence

Verbal abuse, threats, bullying or assault can cause stress and concern as well as physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and objectively investigate the details and if necessary report to the relevant authority. For more information try our fully online Bullying Awareness course.

 

Stress

A large percentage of sick leave is due to stress, either due to personal reasons or the physical or emotional pressure of the job. Stomach and skin conditions, heart disease and depression have been linked to stress. Factors influencing stress in the workplace include poor working conditions, overwork, job insecurity, peer pressure including harassment, unrealistic targets and poor management.

Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time-keeping. For more information try our fully online Workplace Stress Awareness course.

 

It is very important to have an effective occupational health management system in place. There are sound economic reasons for reducing work-related accidents and ill-health, as well as ethical and regulatory reasons. Businesses that manage safety and health successfully invariably have a positive safety culture. Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

 

For online Health and Safety training solutions, please check our Online Health and Safety Training portal.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Bullying at work- health and safety issue

Bullying at work is a health and safety issue

Employers have a duty of care to protect their employees both mentally and physically in the workplace. This is a workplace and human relations issue and needs to be treated very seriously. It has been identified as dangerous and can lead to health and safety problems.

Bullying in the workplace can be described differently in various forms. The Health and Safety Authority describes it the following:”repeated inappropriate behaviour, direct or indirect, whether verbal, physical or otherwise, conducted by one or more persons against another or others, at the place of work and/or in the course of employment, which could reasonably be regarded as undermining the individual‘s right to dignity at work.”

Here are some examples of the types of bullying that happen in the workplace

• Purposely undermining someone
• Targeting someone for special negative treatment
• Manipulation of an individual‘s reputation
• Social exclusion or isolation
• Intimidation
• Aggressive or obscene language
• Jokes that are obviously offensive to one individual by spoken word or email
• Intrusion by pestering, spying and stalking
• Unreasonable assignments to duties which are obviously unfavourable to one individual
• Repeated requests with impossible deadline or impossible tasks

Employers need to be vigilant and know that individuals who are accused of bullying have employment rights too. They have to follow the correct procedure.

Bully Culture

Where a bullying culture has been identified, (through a number of complaints being received, for instance)  employers must take reasonable measures to prevent incidents of bullying occurring (through awareness raising and training as well as reacting speedily to resolve issues early/progress investigations and/or initiate control measures). When and if they bullying occurs, employers should prevent the risk of injury to the health of employees worsening by providing and implementing support and assistance throughout the process, and reviewing and monitoring the environment afterwards, as far as is reasonable..

Managers and supervisors have a particular responsibility to promote dignity in the workplace for all. They should be alert to the possibility of bullying behaviour and be familiar with the policies and procedures for dealing with allegations of bullying.  Their behaviour may be modelled by others, as it may be considered acceptable. That’s why managers, supervisors and those in authority should be aware of their own behaviour at work and not engage in improper conduct in any form.

If you are being bullied in the work or want to talk to a someone confidentially, contact us and we can give you help and support advice.