FAQs

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Send an email to info@elearn.ie and we’ll sort it out for you.

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Our trainers are qualified to Masters Level in Environmental Health and Safety Management. Not only have our trainers been working with food service companies for the past 9 years in food and health and safety compliance, we also have first hand experience in the food service industry.

We are here for you whenever you need us and will be happy to arrange a call out visit for any follow up issues you may have.

Management involvement is crucial to the success of the training. It is important that the trainer and management work together to ensure that all food safety aspects relating to the business are addressed in the course.

Have a look at some of our testimonials in the “Our Customers” section.

We believe making the training specific to your needs is the only way to deliver proper training. Give us a call to talk more about this process.

Our training course is available to view for free through the guest log in.

There is no frequency set out in legislation for training. It is up to food businesses to decide when the staff require refresher training.

The enforcement officer will not necessarily want to see a certificate from a particular training course; rather, they will observe the hygiene practices and verify the food safety knowledge of staff. They may ask to see food safety records or ask about the food safety training that has been provided.

Yes, you will! Just send us an email confirming the email address you would like the certificate to be emailed to. We will check if payment is complete and that you have passed all your exams. There is a possibility to purchase a hard copy certificate to be sent to you by post for additional €7. If you wish to purchase a hard copy certificate, just send us an email requesting a hard copy and provide us with your postal address.

As in a classroom based program the time will vary from lesson to lesson. The benefit of the online training program is that the learner can complete each lesson at their own pace and review/repeat course material as often as they wish. We estimate that it will take, on average, 10 minutes to complete each topic.

• Ensures delegates can define hazards and risks.
• Ensures delegates can identify common hazards.
• Improves overall safety performance.
• Successful delegates are awarded an IOSH Working Safelycertificate and/or IOSH Safety Passport.

• Minimal disruption – the programme is delivered online
• Greater productivity – fewer hours lost to sickness and accidents
• Improved organisation-wide safety awareness culture and appreciation of safety measures
• Internationally recognised certification for employees
• Enhanced reputation within the supply chain

• Memorable and thought-provoking facts and case studies.
• Modules backed by clear examples and recognisable scenarios.
• Summaries to reinforce key points.
• Checklists and materials supplied for subsequent use in workplace.
• Informal and interactive quizzes and discussions.
• Evaluation using a multi-format question paper and a multiple choice hazard spotting exercise.

Designed for anyone, in any sector, worldwide

• Provides the knowledge and tools required to work safely.
• Peace of mind from training that’s designed and quality controlled by us.
• Flexibility of delivery that suits your business.
• Internationally recognised and respected certification.
• Efficient and effective learning – health, safety and environmental basics covered in a single programme.

Anyone and everyone in a working role who wants to learn the basics of safety and health.

• Greater productivity as fewer hours are lost due to sickness and accidents.
• Improved company-wide safety awareness culture and appreciation for safety measures.
• Active staff involvement to improve the workplace.
• Internationally recognised and respected certification.
• Enhanced reputation within the supply chain.
• Recognised by CSCS as an equivalent to a Level 1 Award in health and safety in a construction environment.

A PHECC certified FAR Instructor working on behalf of a recognised institution can teach FAR courses. Tutor/assistant tutor (or facilitators) and EFR instructors on the PHECC Register may also teach FAR courses as long as they have a valid CFR instructor certificate.

Yes all successful course participants must be given a joint Pre Hospital Emergency Care Council/recognised institution FAR card/certificates. The certificate will expire after 2 years when you may re-certify. 5. Where can I access FAR training? PHECC Recognised Institutions are listed on the PHECC website. Only FAR instructors working with recognised institutions are approved to deliver training and issue joint institution/PHECC FAR certificates.

We are recognised by the Pre-Hospital Emergency Care Council and only PHECC recognised institutions can deliver a FAR course. The course should take no less than 18 teaching contact hours (averaging 6 hours per day), but can also be delivered on a modular basis e.g. over successive weekends. It will be delivered by a certified FAR instructor who will lead and guide you through the course. You can expect the course to be delivered by a combination of presentations, demonstrations and lots of practical sessions. The CFR part of the course takes about 4-5 hours and is DVD led. The assessment will be skills based and a short multiple choice question exam designed to reinforce the knowledge and skills learnt on the course.

A first aid responder may be a healthcare practitioner or a member of the public who has undertaken a First Aid Response course. The first aid responder will be taught how to assess and manage patients in accordance with the PHECC FAR standard and clinical practice guidelines (CPGs).

First Aid Response or FAR is PHECC’s newest education and training standard. It’s a foundation first aid course that trains course participants to provide first aid for a person who becomes suddenly unwell or injured until the arrival of emergency medical services. FAR includes the full Cardiac First Response Community standard also.

You must complete the PHECC FAR course. This is not an online course. Please contact us for more details.