Bullying in the Workplace

Bullying in the workplace is a serious moral, ethical and a legal issue.

According to the Health and Safety Authority of Ireland (HSA), bullying in the workplace can be defined as:

“… repeated inappropriate behaviour, direct or indirect, whether verbal, physical or otherwise, conducted by one or more persons against another or others, at the place of work and/or in the course of employment, which could be reasonably regarded as undermining the individual’s right to dignity at work…”

 

Occupational Health

Occupational health is the promotion and maintenance of not only physical well-being of all staff but also mental wellbeing. Bullying at work impacts performance and productivity at work as well as a person’s mental wellbeing. The best way of dealing with bullying in the workplace is prevention. Bullying can have serious negative effects for all those involved. This might include not only the person being bullied, but also the person being accused of bullying. It is important to distinguish bullying from other inappropriate situations or appropriate workplace engagement.

 

Examples of Bullying in the Workplace

Behaviour which makes for a bullying in the workplace pattern will likely include not just one but a range of the following behaviours:

• Exclusion with negative consequences.
• Verbal abuse/insults.
• Being treated less favourably than colleagues in similar roles.
• Belittling a person’s opinion.
• Disseminating malicious rumours, gossip or innuendo.
• Socially excluding or isolating a person within the work sphere.
• Intrusion – pestering, spying or stalking.
• Intimidation/aggressive interactions.
• Excessive monitoring of work.
• Withholding information necessary for proper performance of a person’s job.
• Repeatedly manipulating a person’s job content and targets.
• Blaming a person for things beyond their control.
• Use of aggressive and obscene language.
• Other menacing behaviour.

 

What is not Bullying in the Workplace

Bullying does not include (non-exhaustive list):

• expressing differences of opinion strongly,
• offering constructive feedback, guidance, or advice about work-related behaviour which is not of itself welcome, ordinary performance management,
• reasonable corrective action taken by an employer or supervisor relating to the management and direction of employees (for example managing a worker’s performance, taking reasonable disciplinary actions, or assigning work), or
• workplace conflict where people disagree with or disregard the others’ point of view.

 

Bullying in the Workplace – Stress and Violence

Bullying in the workplace can quickly escalate, introducing other unwanted hazards such as general stress that can lead to alcohol and drugs abuse and violence.

A large percentage of sick leave is due to stress. Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time keeping.

Violence abuse, threats, bullying or assault can cause stress and concern as well as a physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and investigate the details and if necessary report to the relevant authorities.

 

Preventing and Dealing with the Bullying at the Workplace

eLearn Safety has developed a fully online Bullying Awareness course. Bullying Awareness course is for all employees. It provides practical steps and conscientious guidance to help prevent, identify and confidently confront bullying and harassment at work.

If you feel you are being bullied at the workplace, the HSA has a useful information page What to do if You Feel You are Being Bullied. Additional useful resource is Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

 

Workplace Accidents and Their Prevention

Workplace accidents and their prevention are key priorities of anyone at work – employers and employees alike. Prevention of workplace accidents helps organisations prevent injuries and ill-health at work, damage to property, lost of productivity. In addition, workplace accident may cause significant legal issues. whilst accidents are usually regarded as unplanned and uncontrolled events, this is often not the case,. The truth is that many accidents can be avoided. An accident is an incident that may cause:

• Major or serious personal injuries or damage to the workplace.
• Minor damage or injuries.
• A near miss.
• Death.

 

Main Factors That Cause Accidents in the Workplace

Each workplace has certain hazards associated with its operation. Being aware of these hazards and the control of associated risks is essential for accident prevention. You can find out about workplace hazards in our Workplace Hazards blog entry form 24 February 2023.

There are three factors that can cause problems in the workplace:

• Occupational – injury or illness directly connected to work related tasks such as lifting and carrying or using tools and equipment.
• Environmental – conditions in the workplace such s heating, ventilation, lighting and space that can affect the safety of workers.
• Human – lack of training, inexperience, complacency, disregard for safety rules, haste, distraction and tiredness are examples of human factors that can contribute to accidents, Unfortunately many human hazards are very difficult to control. This is why relevant training and prevention is extremely important. For training courses to that might help with Human Hazard prevention, please check our online training school eLearn Safety.

 

Investigation of Workplace Accidents and Their Prevention process

It is vital that all managing staff creates a positive attitude to health and safety matters and to make sure all members of the team take health and safety seriously. Everyone in the workplace must follow safe working procedures and must report safety issues and defects.

Employers need to be made aware of occurrences so they can be prevented from happening again. All accidents, including near misses and all incidents and ill-health must be reported. This is so these events could be investigated and corrective action  taken. This is however not to ‘punish’ anyone involved, but to prevent the accident happening again and to learn from it. Employees have a legal duty to report occurrences to their employer.

Accidents and incidents can be reported in the form of of an Accident Book, which should contain, for example, the following information:

• Date and Time of Injury.
• Name of the Injured Person.
• A description of the accident and Nature of the Injury.
• What Action was Taken and by Whom.
• Final Outcome (e.g., employee sent home, hospitalised, etc.).
• Person reporting an Injury (if it is not the injured person).

 

Accident and Dangerous Occurrence Reporting

Under the Safety, Health and Welfare at Work (General Application) Regulations 2016 all employers and self-employed persons are legally obliged to report the injury of an employee as a result of an accident while at work. Injuries must be reported if an employee is unable to carry out their normal work for more than three consecutive days, excluding the day of the accident.

 

How to Report an Injury

The injury at the workplace can be reported:

• HSA Online Reporting Platform
• By filling Schedule 7 Notifiable Incident Form and sending it by An Post.

 

Workplace Injuries, Illnesses and Fatalities (2020–2021)

The number of fatal incidents for 2020 was reported as 54. There were 38 work-related fatal incidents in 2021.

In 2021, 8,279 non-fatal injuries were reported to the Authority, an increase of 8% from the 7,652 reported in 2020. This may be due in part to revived economic activity in 2021 following the partial relaxation of COVID-19 restrictions. Of the 8,279 non-fatal injuries reported in 2021, 97% related to workers. The highest number was reported in the NACE economic sector of Human Health and Social Work Activities, which accounted for over 22% of all incidents. For non-worker incidents, the highest number was reported in Wholesale and Retail Trade (118) representing 46% of all non-worker injuries.

Workplace Injuries, Illnesses and Fatalities (2020–2021) – Full Report.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Occupational Health

Occupational Health is the promotion and maintenance of physical and mental wellbeing of all staff. Health problems directly related to a person’s job are defined as an occupational illness.

Some hazards, such as skin contact with chemicals causing short-term irritation and/or rashes are known as acute illnesses. For more information try our fully online Chemical Safety course. Chronic illnesses develop gradually and their effects may be irreversible, e.g. loss of hearing. Some may even appear years after the time of employment, e.g. asbestosis. For more information try our fully online Asbestos Awareness course.

 

Specific Health Hazards

• Physical damage from noise, heat and radiation, e.g. hand arm vibration syndrome by machine operators using vibrating machinery such as strimmers, soil compactors and drills. For more information try our fully online Workplace Safety course.
• Chemical problems from harmful dust, liquids and/or fumes, e.g. dermatitis causing severe irritation and cracking of the skin in occupations such as cleaners or hairdressers. For more information try our fully online Chemical Safety course.
• Ergonomic problems from poorly designed work areas, e.g. work-related upper limb disorders, back pain or repetitive strain suffered by keyboard operators and tool operators. For more information try our fully online VDU/DSE course and Manual Handling Awareness course.
• Biological hazards from infectious diseases and agents, e.g. hepatitis caused by needle stick injuries to hospital staff. For more information try our fully online Infection Prevention and Control course.

 

General Health Hazards

As well as specific health hazards there are some general things that may affect all workplaces:

Smoking

Smoking and passive smoking have been linked to lung cancer, irritation to the respiratory system and other harmful effects. The Public Health (Tobacco) (Amendment) Act 2004 (No. 6 of 2004) placed a ban on smoking at all enclosed places of work from 29/03/04 to protect persons at work from exposure to environmental tobacco smoke. This includes office blocks, aircraft, trains, company vehicles, health premises, schools, colleges, cinemas, theatres, licensed premises and clubs, if any of these places is your place of work. The smoking ban also applies to common areas within buildings. This means, for example, that corridors, lobby areas and reception areas of buildings such as apartment blocks and hotels are also covered. For more information, please consult Citizens Information service. In addition, try our fully online Workplace Safety course.

 

Alcohol

Alcohol increases the time it takes to react to situations, affects behaviour and reduces performance. For more information try our fully online Behavioral Safety course.

 

Drugs

Substance abuse may cause health problems and can cause safety hazards in the workplace. Many drugs are particularly dangerous because they cause mood changes and alter people’s perceptions. Even prescribed drugs may have a detrimental effect. As with alcohol, the condition must be addressed. For more information try our fully online Behavioral Safety course.

 

Violence

Verbal abuse, threats, bullying or assault can cause stress and concern as well as physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and objectively investigate the details and if necessary report to the relevant authority. For more information try our fully online Bullying Awareness course.

 

Stress

A large percentage of sick leave is due to stress, either due to personal reasons or the physical or emotional pressure of the job. Stomach and skin conditions, heart disease and depression have been linked to stress. Factors influencing stress in the workplace include poor working conditions, overwork, job insecurity, peer pressure including harassment, unrealistic targets and poor management.

Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time-keeping. For more information try our fully online Workplace Stress Awareness course.

 

It is very important to have an effective occupational health management system in place. There are sound economic reasons for reducing work-related accidents and ill-health, as well as ethical and regulatory reasons. Businesses that manage safety and health successfully invariably have a positive safety culture. Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

 

For online Health and Safety training solutions, please check our Online Health and Safety Training portal.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Create change in the workplace by investing in Diversity, Inclusion, Equity, and Belonging (DIEB).

 

What is DIEB?

 

Firstly, let’s look at what DIEB is. Diversity, Inclusion, Equity, and Belonging are important qualities that employers and HR must invest in at work to promote wellbeing and fairness among their employees.

Diversity is having a culture that values uniqueness: people of different backgrounds, cultures, genders, and races.

Inclusion means inviting diverse groups to take part in company life.

Workplace equity is the concept of providing fair opportunities for all of your employees based on their individual needs.

It’s belonging that makes each individual feel accepted for who they are.

 

Why is this important?

 

There are  many benefits derived from DIEBs in the workplace for the employer:

 

• Increased range of ideas. One of the key benefits of diversity in society is the vast range of ideas that can be explored. 

 

• Diversity in the workplace will often result in a much broader spectrum of creativity, from people with different backgrounds, skills and experiences. A wider range of different perspectives will be highly beneficial across all teams; from marketing to finance.

 

• Increased employee engagement. Generally speaking, employees who feel included and wanted will be more engaged and motivated to do well. In turn, a more engaged team will often yield better team performance; making it a win-win for employers.

 

• Boosts company reputation & simplifies recruitment processes. Diversity in the workplace will help to build a great reputation for the company; especially important when you are looking to hire and retain talent. Especially in terms of graduate recruitment, DIEBs can play a huge role in attracting candidates to your business; if done well, it can also help you stand out from the bigger firms.

By working towards equity – for instance, asking different individuals from different groups to spearhead meetings – dissatisfaction could be curbed, ultimately bringing down employee attrition.

 

 

Most studies surrounding diversity in the workplace have found that for every 1% increase in gender diversity, company revenue increases by 3%.

 

 

 

 

How to promote DIEB in the workplace

 

Plan for Improving Diversity in Hiring

Ireland is known for being a friendly, accepting nation of diverse backgrounds. A recent survey by the Society for Human Resource Management (SHRM) found that 57% of recruiters say their talent acquisition strategies are designed to attract diverse candidates. 

 

Diversity in hiring leads to the following positive outcomes:

Appeal to a wide range of applicants. A larger pool of applicants increases the likelihood of attracting  top talent  who are going to buy into the diverse company culture, stay around for longer, and be have high levels of productivity.

 

Decrease bias. Decreased bias in recruitment, as well as adhering to anti discrimination legislation, allows for the best candidate to be chosen on merit rather than any other grounds of possible recruitment bias. 

 

Reduce the likelihood of hiring the wrong person for the job. A candidate will not be chosen just because they are the right fit based on existing staff, but rather because they are the best candidate based on suitability factors, such as education, qualification, work ethos and having given a successful interview. 

 

We explore further ways to promote DIEBS in our Diversity, Inclusion and Belonging online course.