Digital Age Archives

Home and Hybrid Working

Home and hybrid working is not unusual anymore and a significant number of employees are working in this way. Remote working is when work activities are undertaken outside of the employers’ normal work premises. This includes working from home and/or working from a remote working hub. In addition, workers might work in a hybrid arrangement, where their time is split between their workplace and home.

Health and Safety Responsibilities of Employers for Home and Hybrid Working

According to the Health and Safety legislation, the responsibility for Health and Safety at work rests with the employer. This is regardless of whether an employee works remotely. Although risks to home workers will be low most of the time they are still present. However, the actions employers should take to protect them are straightforward. To ensure Health and Safety laws and standards are maintained at all times, an employer must conduct a Risk Assessment. Specifically, the Risk Assessment should focus on the following areas:

Stress and poor mental health.
Using equipment like computers and laptops safely.
Their working environment.

To assist employers in Risk Assessing employees’ remote working environment, the HSA has prepared a useful Remote Working Guidance and Checklist.

Health and Safety Responsibilities of Employees for Home and Hybrid Working

Like any worker, in any work environment, remote workers must take care of their own health and safety. In addition, this extends to the safety of others as well and all those who may be harmed by remote workers actions while they are working. Indeed, all employees must fully cooperate with their employers and other workers. For example, employers must follow employers recommendations based on the Risk Assessment, and they must use all equipment correctly. Additionally, some general tips about staying safe at home should be considered:

Create a healthy morning routine.
Stay active with regular stretching.
Make the home office ergonomic and use all DSE/VDU equipment safely.
Remember to leave the home and socialize with coworkers.

Training Requirements

To help employees adopt safe working practices, the eLearn Safety has developed a number of fully online courses. Some of these courses are:

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established eLearn Safety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

eLearn Safety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

eLearn Safety – Online Health and Safety Training

Cyberbullying Awareness

Raising Cyberbullying Awareness is an important factor in preventing cyberbullying. Cyberbullying is bullying with the use of digital technologies.

What is Cyberbullying

The HSE defines cyberbullying as ‘[…] a form of bullying. It happens on social media, online forums, text and email.’

Cyberbullying usually involves offensive emails or text messages. These usually contain jokes or inappropriate wording towards a specific individual race, gender, nationality, or sexual preference. The words have a direct effect on the bullying target. Another example is an intended personal email response forwarded without permission for the whole office to see. However, most common examples of cyberbullying nowadays are:

Abusive messages or slagging on Facebook, Twitter, Snapchat, TikTok and Instagram.
Offensive comments on videos or posts.
Spreading rumours online.
Hacking into your online accounts.
Posting offensive or intimate images.

Raising Cyberbullying Awareness

By raising cyberbullying awareness we can learn to avoid cyberbullying.

For example, some precautionary steps are straightforward, such as never giving out your passwords to anyone, or picking your social friends carefully. Other steps get easily ignored or overlooked since unintentionally we can also be a source of cyberbullying. Always be polite to other people. Think about your words, what you are saying and whether it might be hurtful or embarrassing to other people and their loved ones. For example, think about some of the accidents recorded by someone on their phone and then shared online. It might be a ‘light accident’ such as someone tripping and falling, which might raise a few ‘innocent’ laughs. It might not be so amusing to the person who fell. In addition, think about some recent road fatalities which were recorded and shared online. In most cases, this is how the victim’s family found out about these accidents.

The internet does not forget, and it is often that these harmful comments, if made, will be available online for a long time, if not forever. Even if they are deleted, online posts can be screenshot and kept in circulation for a very long time.

Lastly, it is good practice, in personal and professional communication to not send any messages when you are chafed. With this in mind, wait until you have calmed down and had time to think.

With this in mind, eLearn Safety has developed a fully online Cyber Bullying Awareness course. This cyberbullying awareness course, developed in partnership with CyberSafeIreland, is suitable for any parent or adult who would like to know more about this area, and particularly does wondering what is the right thing to do if someone they know is either experiencing cyberbullying, or is the one cyberbullying.

What to do if You are Cyberbullied

Without a doubt, it is beneficial to raise cyberbullying awareness. However, we still might become a victim (or unintentional source) of cyberbullying. There are a number of things that you can do to deal with cyberbullying. Such as with any bullying, do not rise to take the bait. The bully will want to know that they’ve got you worried and upset. If you never reply, they will probably get bored and leave you alone. In addition, you can block people from phoning or sending texts. You can and should also report them. By reporting a cyberbully you could prevent a cyberbully from bullying other people. If the messages are extremely offensive and intend to cause harm, tell the Gardaí. It’s against the law to threaten people and the Gardaí can put a stop to it. They are there to keep you safe.

Online Health and Safety Training

This is why we have established Myelearnsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

eLearn Safety – Online Health and Safety Training

Staying Safe Online

Staying Safe Online is becoming ever harder as internet scams become more and more sophisticated. It is an unfortunate reality that fraud is becoming more prevalent and more credible on the internet and in social media. The availability of AI tools has made fraudulent activity more sophisticated and agile. Scammers are using company logos, creating fake accounts, and copying websites to deceive individuals into believing they are communicating with legitimate brands. We feel it is important to share some of these damaging tactics with you.

Staying Safe Online through Vigilance

Fake websites and imposter social posts are all used to trick unsuspecting individuals into divulging personal information.

To protect yourself from these scams, we recommend following these best practices:

Consider who you are sharing personal data with. Never share your personal or sensitive data with unknown sources. If you do, limit your sharing of personal data with government departments, public health officials, etc. This takes us to the second point:
Verify the website. Always double-check the website URL to ensure it matches the official website. Scammers often create fake websites with URLs that closely resemble the legitimate site. Pay close attention for any misspellings or additional words in the URL. For example, is it a letter “o” or is it a number zero “0”. Whilst obvious difference when pointed out to, our brain can read jumbled letters without even noticing it (Yuo cna porbalby raed tihs esaliy desptie teh msispeillgns).
Check for security features. Legitimate websites employ security features such as SSL certificates, which can be identified by a padlock icon in the browser’s address bar. Ensure the website you are using has these security measures in place.
Be cautious of unsolicited emails. Scammers may send fraudulent emails claiming to be a recognized brand. These emails often contain links or attachments that can infect your device when clicked or opened. Avoid clicking on suspicious links or downloading attachments from unknown sources.
Verify social media accounts. Scammers may create fake social media accounts that resemble companies you deal with. Look for verification badges or other indications of authenticity, such as a high number of followers.
Report suspicious activity: If you encounter any suspicious websites, emails, or social media accounts claiming a brand you deal with, please report them immediately to the legitimate company’s customer service team.

Protect Yourself

Scams and fraud attempts can be unsettling, but with awareness and following these best practices, Staying Safe Online can be achieved. Use CheckMyLink to verify the authenticity and safety of online shopping websites. It is managed by Cyber Skills, in partnership with ScamAdviser and An Garda Síochána. You can check that the website you are using is genuine and free from harmful software by providing the website URL (link).

In addition, it is very helpful to have up-to-date antivirus or online security software installed on all of your devices. Don’t forget that smartphones and tablets are just as in need of malware protection these days as laptops or desktops!

If you think that you have been a victim of fraud and your bank account has been used or compromised in any way you should report the matter immediately to your bank or financial institution to minimise any financial loss to you. In addition, you should report a suspected incident of fraud to An Garda Síochána.

Some additional information can be found on Citizens Information website and their page How to avoid scams.

To conclude:

Always know who you are dealing with!
Stay alert!
Protect your personal information!
Protect your money!

Online Health and Safety Training

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

eLearn Online Health and Safety Training

Ergonomics in the Workplace

Ergonomics in the workplace is one of the most overlooked workplace related hazards. Ergonomics is the science of fitting the task to the person by designing equipment and apparatus that fits well with the human body and the way that it moves. People come in all shapes and sizes. This is why all workstations should be designed with adjustable features. For example, adjustable seats and work platforms. This will enable the worker to work comfortably. Uncomfortable workstation can result in people stooping, stretching, overreaching, twisting, etc. This can cause muscle fatigue and strain. In addition, it can possibly cause longer term damage or deformation.

Risk Assessing the Ergonomics in the Workplace

Some of the factors that should be considered when risk assessing the ergonomics of work activities are:

The degree of force that is needed to do the job.
The environmental conditions – lighting and temperature.
Adequacy of rest periods.
The repetitiveness of the task.

Any machine expected to carry out repetitive motions must be regularly maintained and parts replaced as they wear out. Failure to maintain machinery may result in breakdown. People may also be expected to carry out similar repetitive tasks and suffer wear and tear as a result. This can cause them to suffer permanent damage and being unable to work. Any activity involving high repetitions should be looked at carefully and redesigned to avoid this as far as possible.

Enabling Ergonomics in the Workplace

Some of the effective measures to enable good ergonomic practices in the workplace are:

Alternating tasks and work breaks to avoid repetitive strain injuries.
Providing comfortable working temperatures and adequate ventilation.
Providing sufficient lighting and minimising glare by glazing windows or supplying blinds.
Minimising vibration.
Mechanising the task.
Regular health tests may be necessary and should be promoted by employers.
Training will also help employees to be more aware of good practice.

Occupations commonly associated with musculoskeletal problems are computer users, checkout operators, dentists and workers on production lines. One of the preventive measures that should be taken to prevent injuries at work is Manual Handling training. The eLearn Safety provides blended learning Manual Handling course has been designed by our qualified tutors to assist the employer to comply with current legislation.

Ergonomics in the Workplace and Display Screen Equipment

Display screens cause many instances of eye and wrist strain, back problems and headaches. Some additional insights into problems caused by use of display screens can be found in our blog entry Prolonged Static Sitting at Work from 26 May 2023.

Many of the problems associated with the use of display screens can be mitigated by implementing effective measures to enable good ergonomic practices as listed in the previous paragraph.

Some additional measures should be provided/enabled:

Eye tests for regular users of display screen equipment.
Sufficient desk space to provide support for the forearms and at a height where they are parallel to the surface of the desk.
Height adjustable seating with back support and footrests available if necessary to facilitate correct posture and comfort.
Height adjustable display screens to enable them to be positioned so the eyes are level with the top of the screen. They should have filters (if older models to minimise flicker and glare), screen controls and be placed to avoid reflections on the screen.
Adequate work space under the desk to allow the operator to change positions.
Regular training in recognising the adverse effects that incorrect use can have on the body and how to correct incorrect postures. eLearn Safety offers a fully online VDU/DSE course.

Staff experiencing discomfort and pain whilst using display screen equipment should report these issues to their employer as soon as they become aware of them. To help understand the use of VDU/DSE, the Health and Safety Authority has published useful Display Screen Equipment – (DSE/VDU) – Frequently Asked Questions.

Online Health and Safety Training

This is why we have established Myelearsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Occupational Health

Occupational Health is the promotion and maintenance of physical and mental wellbeing of all staff. Health problems directly related to a person’s job are defined as an occupational illness.

Some hazards, such as skin contact with chemicals causing short-term irritation and/or rashes are known as acute illnesses. For more information try our fully online Chemical Safety course. Chronic illnesses develop gradually and their effects may be irreversible, e.g. loss of hearing. Some may even appear years after the time of employment, e.g. asbestosis. For more information try our fully online Asbestos Awareness course.

Specific Health Hazards

Physical damage from noise, heat and radiation, e.g. hand arm vibration syndrome by machine operators using vibrating machinery such as strimmers, soil compactors and drills. For more information try our fully online Workplace Safety course.
Chemical problems from harmful dust, liquids and/or fumes, e.g. dermatitis causing severe irritation and cracking of the skin in occupations such as cleaners or hairdressers. For more information try our fully online Chemical Safety course.
Ergonomic problems from poorly designed work areas, e.g. work-related upper limb disorders, back pain or repetitive strain suffered by keyboard operators and tool operators. For more information try our fully online VDU/DSE course and Manual Handling Awareness course.
Biological hazards from infectious diseases and agents, e.g. hepatitis caused by needle stick injuries to hospital staff. For more information try our fully online Infection Prevention and Control course.

General Health Hazards

As well as specific health hazards there are some general things that may affect all workplaces:

Smoking

Smoking and passive smoking have been linked to lung cancer, irritation to the respiratory system and other harmful effects. The Public Health (Tobacco) (Amendment) Act 2004 (No. 6 of 2004) placed a ban on smoking at all enclosed places of work from 29/03/04 to protect persons at work from exposure to environmental tobacco smoke. This includes office blocks, aircraft, trains, company vehicles, health premises, schools, colleges, cinemas, theatres, licensed premises and clubs, if any of these places is your place of work. The smoking ban also applies to common areas within buildings. This means, for example, that corridors, lobby areas and reception areas of buildings such as apartment blocks and hotels are also covered. For more information, please consult Citizens Information service. In addition, try our fully online Workplace Safety course.

Alcohol

Alcohol increases the time it takes to react to situations, affects behaviour and reduces performance. For more information try our fully online Behavioral Safety course.

Drugs

Substance abuse may cause health problems and can cause safety hazards in the workplace. Many drugs are particularly dangerous because they cause mood changes and alter people’s perceptions. Even prescribed drugs may have a detrimental effect. As with alcohol, the condition must be addressed. For more information try our fully online Behavioral Safety course.

Violence

Verbal abuse, threats, bullying or assault can cause stress and concern as well as physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and objectively investigate the details and if necessary report to the relevant authority. For more information try our fully online Bullying Awareness course.

Stress

A large percentage of sick leave is due to stress, either due to personal reasons or the physical or emotional pressure of the job. Stomach and skin conditions, heart disease and depression have been linked to stress. Factors influencing stress in the workplace include poor working conditions, overwork, job insecurity, peer pressure including harassment, unrealistic targets and poor management.

Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time-keeping. For more information try our fully online Workplace Stress Awareness course.

It is very important to have an effective occupational health management system in place. There are sound economic reasons for reducing work-related accidents and ill-health, as well as ethical and regulatory reasons. Businesses that manage safety and health successfully invariably have a positive safety culture. Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

For online Health and Safety training solutions, please check our Online Health and Safety Training portal.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Cyber Security & Social Engineering: Phishing

How to Recognize Phishing Attacks

Scammers use email or text messages to trick you into giving them your personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. Scammers launch thousands of phishing attacks like these every day — and they’re often successful. A survey carried out by Censuswide, found that approximately 185,000 Irish people – have fallen victim to a phishing scam.

Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.

Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment.

They may:

Say they’ve noticed some suspicious activity or log-in attempts
Claim there’s a problem with your account or your payment information
Say you must confirm some personal information
Include a fake invoice
Want you to click on a link to make a payment
Say you’re eligible to register for a government refund
Offer a coupon for free products

Here’s a real world example of a phishing email:

There are some obvious giveaways with the above email which tells us that this is a phishing attempt.

Once we hover over the ‘Click here to update your payment information’ link we can see that actual web address is a bogus one and not from Glivy. The multiple other email addresses in the address bar is another giveaway, as is the urgent nature of the email trying to prey on our insecurities. The recipient’s name is not added as a salutation, rather just ‘Glivy Subscriber’. All of these are warning signs telling us that this is an attempt at phishing and that this email should be instantly blocked.

These are some of the topics which are covered in our new Cybersecurity: Social Engineering course.

For any questions relating to cyber security training please contact Cormac on 01 278 1938.

Recognising and Promoting Positive Safety Behaviour

For employers there is a legal duty to provide a safe place of work for their employees wherever the place of work maybe. In these COVID-19 times this can and does in many cases mean remote working from home. Health and Safety requires all the stake holders to actively participate in safe work practice and to understand what is involved to create a safe place to work. Giving staff the information and tools to do this is a first step. When on-boarding staff, it is important to carry out a risk assessment that is personal to the employee and their role. Making sure they have the correct training, and any necessary certification is the next step and thereafter the employer needs to monitor compliance and performance.

Office Ergonomics

An effective way of doing this is through an online solution that provides the records and training required. Having such a system that provides 24/7 access to information you can then go further to promote positive safety behaviour. By encouraging ongoing engagement with the core safety information and training you can see which employees are performing well and keeping engaged and up to date. You can incentivise staff to make sure they are aware of safe behaviour and you can encourage them to report unsafe issues that may arise.

It is true that a safe place of work is likely to be a more productive environment for the employee which all contributes to your bottom line. Promoting positive safety behaviour will reduce the risk of accidents and incidents and will reduce days lost to illness or accidents. It will also help you protect your company from the negative publicity and potential legal action arising from an accident in the workplace. Everyone in a working environment requires knowledge and training on safety behaviour and how to ensure a safe and healthy workplace. A desk bound job requires proper ergonomics and knowledge regarding breaks and what to do in an emergency. Even working in the home carries significant risks if a workstation is not correctly set up.

Our pattern and location of work is changing rapidly as a result of the pandemic and is likely to change permanently with a much larger degree of blended work where people attend the office on a part time basis. In this scenario it will become increasingly important to promote positive safety behaviour as the employer will have less control of the work environment while still being legally responsible for it. Even more reason to recognise and promote positive safety behaviour.

Myelearnsafety.com can provide more information on this topic as well as providing a solution to safety training and compliance monitoring. We would be delighted to hear from you with any of your concerns or problems.

Article by Vincent Traynor

Please feel free to contact Cormac on 01 278 1938 or cormac@elearn.ie, if you would like to discuss your health and safety needs further, or take advantage of a complimentary course.

Why is Microlearning the Future for Health & Safety Training?

An accident at work is defined by the Health and Safety Authority (HSA) as ‘An unplanned event resulting in death, or resulting in an injury such as a severe sprain or strain (for example, manual handling injuries), a laceration, a broken bone, concussion or unconsciousness. ‘An employer’s duties under the Safety, Health and Welfare at Work Act 2005 includes the requirement for the provision of training.

Most businesses do have a provision for safety training in place and most employers have (especially given the current necessity) embraced online learning. This is a current trend. But what’s the trend for the future?

Long, clunky, eLearning pieces (I’m sure you’ve seen these too!) can be boring and laborious to employees. This is where microlearning comes into play.

What is Microlearning?

Micro-learning is a modern approach to delivering learning materials in small, bite-sized portions that target specific topics. The conciseness of these materials makes it easier to digest.

Microlearning is performed in short time bursts.
It requires little effort from individual sessions.
It involves simple and/or narrow topics.

Millennials will make up a large part of the future workforce. Traditional models of eLearning just won’t cut it with this demographic, and will naturally be phased out. The popularity of microlearning is on the up as it’s the ideal way to ensure that learning is received, digested and engaged with.

How to use Microlearning Effectively

The following are some examples of how microlearning can be applied in practice:

Short and brief tips: When so much information is thrown at workers, the possibility of retaining all of it is very low. For effective transfer of knowledge, the microlearning objective should focus on just one concept.

Use interactive videos: The process of taking in information is better easier with the use of videos rather than bulky materials that cover an excessive amount. Even better if the video contains branching scenarios .

Use of short quizzes for checking progress: The employees are provided with continuous access to these materials, and as each section is completed, they are required to provide suitable responses to the questions.

Use of gamification: Short games, or some gaming elements within the microlearning can be used by companies to increase interactivity, add an element of competition, the end goal being to help train their staff in health and safety more effectively.

Shorter, asynchronous, interactive courses with the above elements can benefit all health and courses, from Food Safety (HACCP), COVID-19 Compliance Officer, First Aid, Infection Prevention and control, to name but a few.

If you are looking for an effective way to streamline your safety training needs, Myelearnsafety.com offers a suite of health and safety courses to cover you. We offer a free trial to those who are interested, so you can see the benefits for yourself.

For a free trial contact cormac@elearn.ie or call direct on 01 278 1938.

Childrens Safety in this Digital Age

Childrens Safety

In a world where children are “growing up digital,” it’s important to help them learn healthy concepts of digital use and citizenship. Parents play an important role in teaching these skills of childrens safety.

Media should work for you and within your family values and parenting style. When used thoughtfully and appropriately, media can enhance daily life. But when used inappropriately or without thought, media can displace many important activities such as face-to-face interaction, family-time, outdoor-play, exercise, unplugged downtime and sleep.

Treat media as you would any other environment in your child’s life

The same parenting guidelines apply in both real and virtual environments. Set limits; kids need and expect them. Know your children’s friends, both online and off. Know what platforms, software, and apps your children are using, what sites they are visiting on the web, and what they are doing online.

Set limits and encourage playtime

Media use, like all other activities, should have reasonable limits. Unstructured and offline play stimulates creativity. Make unplugged playtime a daily priority, especially for very young children.

Screen time shouldn’t always be alone time

Co-view, co-play and co-engage with your children when they are using screens—it encourages social interactions, bonding, and learning. Play a video game with your kids. It’s a good way to demonstrate good sportsmanship and gaming etiquette. Watch a show with them; you will have the opportunity to introduce and share your own life experiences and perspectives—and guidance. Don’t just monitor them online—interact with them, so you can understand what they are doing and be a part of it.

Be a good role model

Teach and model kindness and good manners online. Because children are great mimics, limit your own media use. In fact, you’ll be more available for and connected with your children if you’re interacting, hugging and playing with them rather than simply staring at a screen.

Know the value of face-to-face communication

Very young children learn best through two-way communication. Engaging in back-and-forth “talk time” is critical for language development. Conversations can be face-to-face or, if necessary, by video chat with a traveling parent or far-away grandparent. Research has shown that it’s that “back-and-forth conversation” that improves language skills—much more so than “passive” listening or one-way interaction with a screen.

Their Limit digital media for your youngest family members

Avoid digital media for toddlers younger than 18 to 24 months other than video chatting. For children 18 to 24 months, watch digital media with them because they learn from watching and talking with you. Limit screen use for preschool children, ages 2 to 5, to just 1 hour a day of high-quality programing. Co-viewing is best when possible and for young children. They learn best when they are re-taught in the real world what they just learned through a screen. So, if Ernie just taught the letter D, you can reiterate this later when you are having dinner or spending time with your child.

Create tech-free zones

Keep family mealtimes, other family and social gatherings, and children’s bedrooms screen free. Turn off televisions that you aren’t watching, because background TV can get in the way of face-to-face time with kids. Recharge devices overnight—outside your child’s bedroom to help him or her avoid the temptation to use them when they should be sleeping. These changes encourage more family time, healthier eating habits, and better sleep.

Don’t use technology as an emotional pacifier

Media can be very effective in keeping kids calm and quiet, but it should not be the only way they learn to calm down. Children need to be taught how to identify and handle strong emotions, come up with activities to manage boredom, or calm down through breathing, talking about ways to solve the problem, and finding other strategies for channelling emotions.

Apps for kids – do YOUR homework

More than 80,000 apps are labelled as educational, but little research has demonstrated their actual quality. Products pitched as “interactive” should require more than “pushing and swiping.” Look to organisations like Common Sense Media for reviews about age-appropriate apps, games and programs to guide you in making the best choices for your children.

It’s OK for your teen to be online

Online relationships are part of typical adolescent development. Social media can support teens as they explore and discover more about themselves and their place in the grown-up world. Just be sure your teen is behaving appropriately in both the real and online worlds. Many teens need to be reminded that a platform’s privacy settings do not make things actually “private” and that images, thoughts, and behaviours teens share online will instantly become a part of their digital footprint indefinitely. Keep lines of communication open and let them know you’re there if they have questions or concerns.

Warn children about the importance of privacy and the dangers of predators and sexting

Teens need to know that once content is shared with others, they will not be able to delete or remove it completely, and includes texting of inappropriate pictures. They may also not know about or choose not to use privacy settings, and they need to be warned that sex offenders often use social networking, chat rooms, e-mail, and online gaming to contact and exploit children.

Remember: Kids will be kids

Kids will make mistakes using media. Try to handle errors with empathy and turn a mistake into a teachable moment. But some indiscretions, such as sexting, bullying, or posting self-harm images, may be a red flag that hints at trouble ahead. Parents must observe carefully their children’s behaviours and, if needed, enlist supportive professional help, including the family pediatrician.

Media and digital devices are an integral part of our world today. The benefits of these devices, if used moderately and appropriately, can be great. But, research has shown that face-to-face time with family, friends, and teachers plays a pivotal and even more important role in promoting children’s learning and healthy development. Keep the face-to-face up front, and don’t let it get lost behind a stream of media and tech.