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Understanding People in the Workplace Environment

Understanding People in the Workplace Environment

Understanding people in the workplace environment is essential if we are to achieve a safe workplace. In reality, accidents in the workplace are ‘people’ problems. At some point in any work-related situation, immediate or distant, people and decisions were involved. Undoubtedly, it is the task of modern safety management systems to recognise that fact. Consequently, the opportunities for mistakes and the harm that can arise when they are made should be minimised.

To err is human. We all make mistakes. Awareness of our limitations is needed before we can set up systems successfully which take those limitations into account and maximise safety efforts in any workplace.

 

Behavioural factors

Understanding behavioural factors, or as often referred to as ‘human factors’ are essential in understanding people in the workplace environment. These factors which may affect human performance include:

Modern techniques of managing safety and health incorporate best practice within them so as to produce and influence a positive safety culture.

 

Promotion of a Positive Safety Culture

Promoting and fostering positive attitudes to safety and health can be done by:

All these can be, and must be, found within organisations committed to a high standard of excellence in safety and health at work.

 

Maintaining Good Training Standards

Training for health and safety is not an end in itself, rather, it is a means to an end. With this in mind, a few conditions need to be present for any safety training to be successful:

eLearn Safety is a training organisation which provides high quality online, blended and face-to-face safety training courses. To this end,  eLearn Safety program development and delivery is driven by customer service values where the learner is able to engage in the learning process however and wherever they want. In addition, all eLearn Safety staff are highly trained and receive ongoing CPD. A number of fully online Occupational and Environmental Health and Safety courses is available through eLearn Safety courses website page.

Safety is not just for the workplace. Safety is part of everyday life; from first aid to food safety, these skills improve the quality of life not only in the workplace but at home and in the community.

In addition to eLearn Safety courses, there is a number of available workplace safety information available online. For example, the Health and Safety Authority (HSA) provides a wealth of information about the topic via their Workplace Health website page. Additionally, Citizens Information offers a number of relevant information via their website page Health and safety at work.

 

Understanding People in the Workplace Environment – Why does it Matter?

The main health and safety regulations in Ireland are the Safety, Health and Welfare at Work Act 2005 and Safety, Health and welfare at Work (General Application) Regulations 2007. The Act 2005 applies to employers, employees and the self-employed. Indeed, this is done in the interest of securing a preventive approach to occupational health and safety. In addition, the GA Regulations 2007 outline the specific workplace safety matters.

Many specific pieces of health and safety legislation contain requirements to provide training for employees engaged in certain tasks. However, it should be noted that there is a general duty placed on employers to ensure that all employees are trained and provided with information, instruction and supervision as necessary to ensure their health and safety so far as is reasonably practicable.

The support of management demonstrates the presence of the environment into which the trained person can return and exercise new skills and knowledge. The management team also demonstrates support by setting good examples. Workers are most likely to stop obeying safety rules if supervisors and managers are known to ignore them.

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearnsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

understanding-people-in-the-workplace-environment

eLearn Online Health and Safety Training

 

Staying Safe Online

Staying Safe Online is becoming ever harder as internet scams become more and more sophisticated. It is an unfortunate reality that fraud is becoming more prevalent and more credible on the internet and in social media. The availability of AI tools has made fraudulent activity more sophisticated and agile. Scammers are using company logos, creating fake accounts, and copying websites to deceive individuals into believing they are communicating with legitimate brands. We feel it is important to share some of these damaging tactics with you.

 

Staying Safe Online through Vigilance

Fake websites and imposter social posts are all used to trick unsuspecting individuals into divulging personal information.

To protect yourself from these scams, we recommend following these best practices:

  1. Consider who you are sharing personal data with. Never share your personal or sensitive data with unknown sources. If you do, limit your sharing of personal data with government departments, public health officials, etc. This takes us to the second point:
  2. Verify the website. Always double-check the website URL to ensure it matches the official website. Scammers often create fake websites with URLs that closely resemble the legitimate site. Pay close attention for any misspellings or additional words in the URL. For example, is it a letter “o” or is it a number zero “0”. Whilst obvious difference when pointed out to, our brain can read jumbled letters without even noticing it (Yuo cna porbalby raed tihs esaliy desptie teh msispeillgns).
  3. Check for security features. Legitimate websites employ security features such as SSL certificates, which can be identified by a padlock icon in the browser’s address bar. Ensure the website you are using has these security measures in place.
  4. Be cautious of unsolicited emails. Scammers may send fraudulent emails claiming to be a recognized brand. These emails often contain links or attachments that can infect your device when clicked or opened. Avoid clicking on suspicious links or downloading attachments from unknown sources.
  5. Verify social media accounts. Scammers may create fake social media accounts that resemble companies you deal with. Look for verification badges or other indications of authenticity, such as a high number of followers.
  6. Report suspicious activity: If you encounter any suspicious websites, emails, or social media accounts claiming a brand you deal with, please report them immediately to the legitimate company’s customer service team.

 

Protect Yourself

Scams and fraud attempts can be unsettling, but with awareness and following these best practices, Staying Safe Online can be achieved. Use CheckMyLink to verify the authenticity and safety of online shopping websites. It is managed by Cyber Skills, in partnership with ScamAdviser and An Garda Síochána. You can check that the website you are using is genuine and free from harmful software by providing the website URL (link).

In addition, it is very helpful to have up-to-date antivirus or online security software installed on all of your devices. Don’t forget that smartphones and tablets are just as in need of malware protection these days as laptops or desktops!

If you think that you have been a victim of fraud and your bank account has been used or compromised in any way you should report the matter immediately to your bank or financial institution to minimise any financial loss to you. In addition, you should report a suspected incident of fraud to An Garda Síochána.

Some additional information can be found on Citizens Information website and their page How to avoid scams.

To conclude:

 

Online Health and Safety Training

Proactive Health and Safety training is critical to ensure a safe workplace. An effective training program can reduce the number of worker injuries and deaths. It can also reduce instances of property damage, legal liability, illnesses, and missed time from work.

Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

This is why we have established Myelearnsafety school. We pride ourselves in how we guide, support and mentor our students. They receive support throughout their learning experience and into their working lives. Our staff have extensive training experience and also have many years industry experience. We understand the challenges that exist within Environmental and Occupational Health and Safety. Our priority is to ensure that all learners are fully prepared to differentiate themselves in the workplace after completing our Health and Safety courses.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

eLearn Online Health and Safety Training Staying Safe Online

eLearn Online Health and Safety Training

Occupational Health

Occupational Health is the promotion and maintenance of physical and mental wellbeing of all staff. Health problems directly related to a person’s job are defined as an occupational illness.

Some hazards, such as skin contact with chemicals causing short-term irritation and/or rashes are known as acute illnesses. For more information try our fully online Chemical Safety course. Chronic illnesses develop gradually and their effects may be irreversible, e.g. loss of hearing. Some may even appear years after the time of employment, e.g. asbestosis. For more information try our fully online Asbestos Awareness course.

 

Specific Health Hazards

 

General Health Hazards

As well as specific health hazards there are some general things that may affect all workplaces:

Smoking

Smoking and passive smoking have been linked to lung cancer, irritation to the respiratory system and other harmful effects. The Public Health (Tobacco) (Amendment) Act 2004 (No. 6 of 2004) placed a ban on smoking at all enclosed places of work from 29/03/04 to protect persons at work from exposure to environmental tobacco smoke. This includes office blocks, aircraft, trains, company vehicles, health premises, schools, colleges, cinemas, theatres, licensed premises and clubs, if any of these places is your place of work. The smoking ban also applies to common areas within buildings. This means, for example, that corridors, lobby areas and reception areas of buildings such as apartment blocks and hotels are also covered. For more information, please consult Citizens Information service. In addition, try our fully online Workplace Safety course.

 

Alcohol

Alcohol increases the time it takes to react to situations, affects behaviour and reduces performance. For more information try our fully online Behavioral Safety course.

 

Drugs

Substance abuse may cause health problems and can cause safety hazards in the workplace. Many drugs are particularly dangerous because they cause mood changes and alter people’s perceptions. Even prescribed drugs may have a detrimental effect. As with alcohol, the condition must be addressed. For more information try our fully online Behavioral Safety course.

 

Violence

Verbal abuse, threats, bullying or assault can cause stress and concern as well as physical injury. Staff should be encouraged to report all occurrences to their supervisors who should record and objectively investigate the details and if necessary report to the relevant authority. For more information try our fully online Bullying Awareness course.

 

Stress

A large percentage of sick leave is due to stress, either due to personal reasons or the physical or emotional pressure of the job. Stomach and skin conditions, heart disease and depression have been linked to stress. Factors influencing stress in the workplace include poor working conditions, overwork, job insecurity, peer pressure including harassment, unrealistic targets and poor management.

Employees should be encouraged to report stress and management should be trained to recognise the symptoms and causes of stress such as inability or reduced ability to cope with normal tasks and situations, increased sick leave and/or poor time-keeping. For more information try our fully online Workplace Stress Awareness course.

 

It is very important to have an effective occupational health management system in place. There are sound economic reasons for reducing work-related accidents and ill-health, as well as ethical and regulatory reasons. Businesses that manage safety and health successfully invariably have a positive safety culture. Health and Safety training helps establish a culture in which employees themselves help promote proper safety procedures while on the job. It is important that new employees be properly trained and embrace the importance of workplace safety. The role of training in developing and maintaining effective hazard control activities is a proven and successful method of intervention.

 

For online Health and Safety training solutions, please check our Online Health and Safety Training portal.

Myelearnsafety offers fully online Health and Safety courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email info@elearn.ie

Cyber Security & Social Engineering: Phishing

How to Recognize Phishing Attacks

Scammers use email or text messages to trick you into giving them your personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. Scammers launch thousands of phishing attacks like these every day — and they’re often successful. A survey carried out by Censuswide, found that approximately 185,000 Irish people – have fallen victim to a phishing scam.

Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.

 

Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.

 

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment.

 They may:

Here’s a real world example of a phishing email:

There are some obvious giveaways with the above email which tells us that this is a phishing attempt.

Once we hover over the ‘Click here to update your payment information’ link we can see that actual web address is a bogus one and not from Glivy. The multiple other email addresses in the address bar is another giveaway, as is the urgent nature of the email trying to prey on our insecurities. The recipient’s name is not added as a salutation, rather just ‘Glivy Subscriber’.  All of these are warning signs telling us that this is an attempt at phishing and that this email should be instantly blocked.

These are some of the topics which are covered in our new  Cybersecurity: Social Engineering course.

For any questions relating to cyber security training please contact Cormac on 01 278 1938.