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Receiving Food Delivery

Receiving Food Delivery

Receiving food delivery is an important activity in any food handling business. This is to ensure that all food is received fresh and safe when it enters the foodservice operation. All food deliveries must be moved to proper storage as quickly as possible.


Getting Ready for Receiving Food Delivery

Clean designated receiving tables must be provided for all food. It is essential to keep raw meats away from ready-to-eat food such as salads, breads, etc. If the food is not separated, dangerous contamination can occur. It is very easy in a busy environment for delivered foods to come into contact with each other. This is why great care must be taken at all times to prevent this. Always use separate probes for different types of food. For example, never use a probe that was just used for raw meat, such as chicken, to measure the temperature of a ready-to-eat food. Never bring packaging material into the kitchen. It may have become contaminated outside.

Record and check all food coming into the kitchen. All personnel responsible for receiving and storing must be fully trained and empowered to reject any food that is not fit for use. eLearn Safety offers an easy and convenient way to train your staff in basic safe food handling through fully online food safety courses. The Food Safety (HACCP) Level 1 is an ideal starting point! This course is designed to introduce participants to food safety and hygiene issues. It is based on the training criteria set down by the Food Safety Authority of Ireland’s Guide to Food Safety Training Level 1.


Things to watch Out For

It is important to check every delivery before the food is accepted.

Always check the following:

  1. Inspect the delivery truck when it arrives to ensure that it is clean, free of putrid odors. The truck must be also organised to prevent cross-contamination. Be sure refrigerated foods are delivered on a refrigerated truck.
  2. Check the interior temperature of refrigerated trucks.
  3. Confirm vendor name, day and time of delivery. Verify driver’s identification before accepting delivery. If the driver’s name is different from what is indicated on the delivery schedule, contact the vendor immediately.
  4. Check frozen foods to ensure that they are all frozen solid and show no signs of thawing and refreezing. For example, look for the presence of large ice crystals or liquids on the bottom of cartons.
  5. Check the temperature of refrigerated foods.
  6. Check dates of milk, eggs, and other perishable goods to ensure safety and quality.
  7. Check the integrity of food packaging.
  8. Check the cleanliness of crates and other shipping containers before accepting products. Always reject foods that are shipped in dirty crates.

The above list is an important practice – not for safety alone, but for quality as well.


Rejecting Foods

Food must be always rejected if the food packaging is damaged, there are signs of pests and relevant food temperatures are not observed. A record of all received and returned food should be kept.  Similarly, it is important to store food as quickly as it can be put away. Above all, always remove outside packaging and store frozen food first. In addition, raw meat should be transported and stored separately from ready-to-eat foods. Never accept a delivery that is left outside of your premises and exposed to elements! Always receive food deliveries directly from a delivery person!


Online Food Safety Training

Please remember – it is a legal requirement that staff who are involved in a food environment are trained and/or supervised commensurate with their work activity!

Myelearnsafety offers fully online Food Safety (HACCP) courses.

To find out more, please check our Courses page.

Alternatively, should you need any additional information, please do not hesitate to let us know via email