Reiss is a UK-based fashion brand and retail store chain owned and run by the founder, David Reiss. The brand produces men’s and women’s clothing.
In house Health & Safety Training required the trainer to travel to multiple locations from Glasgow to London to deliver “induction” courses in a retail business that is growing. The travel time and distances to be covered created significant inefficiencies and did not automatically record the training given which had to be logged manually and re-entered into a central data base. If the trainer had just visited a store and there was any turnover within a short period of time the previous training and time spent was lost.
eLearn’s Health & Safety Training solution allowed REISS to provide an online course available 24/7 on any device connected to the internet and in an innovative approach the training was made available on the point of sale machines within each store. The eLearn system automatically tracks participation and progress and keeps records of the training.
“Staff have ample opportunity to avail of the training and access the knowledge base. It has led to a significant reduction in trainer’s travel time and is able to reach all REISS stores internationally from England to Japan. A consistent message, regulated and measured gives REISS confidence and peace of mind that they are delivering excellent training consistently and have records to prove this. It also assists in onboarding new staff even before they have set foot in a shop”Reference Letter